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NX Hybrid
RX
RX Hybrid
TX
UX
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ES
RC
LS
LC
GX
Certified Pre-Owned
Sedan
SUV
Hatchback
Coupe
TruckWarranty & Recall Information
Confidence Comes Standard
At Lexus on the Park, we believe true luxury extends beyond the vehicle itself. That’s why every Lexus comes backed by a service-driven dealer network and a suite of comprehensive protection programs. From your first drive to every journey ahead, we’re here to ensure complete peace of mind.
New Vehicle Warranty
At Lexus on the Park, we believe every journey should inspire confidence. Your Lexus is backed by a New Vehicle Warranty that protects against defects in materials or workmanship. Service is performed by Lexus-trained technicians using Lexus Genuine Parts—at any Lexus dealership across North America.
New Vehicle Coverage Details
| Coverage | Term |
|---|---|
Comprehensive CoverageRepairs on any original Lexus part of the vehicle that is defective in material or in workmanship under normal use. |
48 months/80,000 km, whichever comes first. |
Powertrain & Safety Restraints |
72 months/110,000 km, whichever comes first. |
Corrosion PerforationAny body sheet metal found, under normal use, to have developed a perforation (hole through the body panel) from corrosion due to defects in material or workmanship. |
72 months, regardless of distance travelled. |
Emission Control Components |
48 months/80,000 km, whichever comes first. |
Major Emission Control Components |
96 months/130,000 km |
Major Emission Component Performance Warranty |
24 months/40,000 km |
AdjustmentsService adjustments found to be out of alignment from factory specification (not usually associated with the replacement of parts) |
Usually 12 months/32,000 km, but see Dealership for details. |
Hybrid-related ComponentsApplies to the battery control module, hybrid vehicle control module, Hybrid High Voltage battery and the inverter/converter. |
96 months/160,000 km |
Alternate TransportationFor certain warrantable repairs that require your Lexus vehicle to be out of service for an extended period of time, Lexus will provide alternate transportation. |
See Dealership for details. |
Original Equipment Tire WarrantyWarranted by the Tire Manufacturer. |
See Dealership for details. |
Parts Warranty
At Lexus on the Park, every vehicle is supported by a dedicated network committed to exceptional service. Our standard and supplemental protection programs are designed to deliver lasting confidence behind the wheel.
Lexus Parts Warranty offers 2 years or 40,000 km of coverage on new service replacement parts purchased and installed at any Lexus dealership in North America. Because in a world of the unexpected, you deserve to feel secure—mile after mile.
Roadside Assistance
Wherever your journey takes you—from just around the corner to a road trip across the continent—Lexus Roadside Assistance is there.
Every new and Certified Pre-Owned Lexus purchased from Lexus on the Park includes 24-hour emergency roadside and mechanical breakdown assistance, 365 days a year, throughout Canada and the continental U.S.
For Assistance, call:
1-800-26-LEXUS (1-800-265-3987) or
Roadside Assistance Coverage Details
| Services | Coverage Details |
|---|---|
Mechanical Breakdown Towing |
Up to 300 km per occurrence |
Battery Boost |
Includes cold weather starts |
Tire Change |
Repairs not included |
Winching from ditch |
|
Fuel delivery if you are stranded |
Includes 10 litres Fuel |
Key Lockout Service |
|
Spare Key Delivery |
|
Personalized Auto Trip Planning Services |
Customized maps with your route highlighted, accommodation directories, notes and brochures on points of interest, facts and travel tips |
| Program | Coverage Terms |
|---|---|
New Vehicles |
48 months/unlimited kms |
Lexus Certified Pre-Owned |
24 months |
Renewals |
Coverage extension available on an annual basis. |
For full coverage details, see the "Roadside Assistance Program" section of your Lexus Owner's Manual Supplement.
Lexus Road Hazard Protection
Peace of Mind
Even with the most careful driving, road hazards like potholes, glass, or debris can be unavoidable—and costly. For times like these, Lexus now offers Lexus Road Hazard Protection (LRHP).
Available in 3, 4, or 5-year terms, LRHP covers the repair or replacement of eligible tires and alloy wheels purchased and installed at any Lexus dealership in Canada during your selected coverage period. Because peace of mind should come standard—no matter what’s ahead.
What Equipment is Eligible?
- Original Equipment and Replacement Tires: Summer, All Season & Winter
- Original Equipment and Lexus Accessory Alloy Wheels
We will ensure your repair or replacement is performed to the highest level of service, getting you back on the road quickly and with no hidden costs. Contact us today for more information on how you can purchase LRHP.
Covered Expenses
Lexus Road Hazard Protection (LRHP) covers the cost of repairing or replacing flat tires and damaged alloy wheels—when caused by eligible road hazards such as potholes, pavement cracks, nails, screws, bolts, glass, rocks, and other debris found on public roads.
Coverage applies to tires and wheels purchased and installed at any Lexus dealership in Canada, giving you added confidence for every drive.
- Tire repair or replacement
- Alloy Wheel replacement (if applicable)
- Labour
- Valve stem
- Balancing
- Towing
- Food and lodging
- Provincial tire levy and taxes
- Vehicle rental assistance
- Roadside Assistance
Restrictions
Tire must have more than 3/32" tread life remaining. If the tire cannot be safely repaired to industry standard then the program will cover the cost of a replacement tire identical to the original tire, or of like kind and quality if the original tire is no longer available. The program will cover the cost of a replacement alloy wheel identical to the original alloy selected term wheel, or of like kind and quality if the original alloy wheel is no longer available.
Extra Care Protection
Your Peace Of Mind Is Top Of Mind
To further enhance your Lexus ownership experience, we're pleased to offer Extra Care Protection (ECP) extended service contracts.
To further enhance your Lexus ownership experience, we’re pleased to offer Extra Care Protection (ECP) Service Agreements.
Our Extra Care Protection Plans offer the peace of mind of additional coverage the convenience of up to three years of regularly scheduled maintenance, and a host of additional benefits, including:
- Trip Interruption Coverage
- Vehicle Rental Assistance
- Travel Planning Assistance
- Roadside Assistance
- Mechanical Protection
- Tire Road Hazard Protection
With fully-transferable contracts, ECP can also enhance the resale value of your Lexus. Transferring coverage to a new owner is as simple as signing over the contract and advising Lexus of the change.
Benefits of ECP Coverage
Trip Interruption
If a covered component fails while you are traveling more than 80 km from home, ECP will assist you with hotel, meals and alternative transportation expenses to a maximum of $100/day/occurrence.
Vehicle Rental Assistance
Your Lexus New Vehicle Warranty includes a loaner car program, to ensure that you have alternate transportation under certain conditions. In similar circumstances, ECP provides you with alternate transportation, for a maximum of 5 days, plus up to an additional 5 days if parts are on back order.
Travel Planning Assistance
Make every journey even more memorable with a personalized travel planner that includes colour maps; alternate routes and a trip log; tour and accommodation directories; lists of Lexus Dealerships; notable attractions; and entertainment en route.
Roadside Assistance Program
When you purchase an ECP contract, your existing emergency roadside and mechanical breakdown assistance is extended from the original 48 months to the full length of your contract, with unlimited kilometers. Services include towing, battery boost, tire change, winching from ditch, fuel delivery, key lockout service and spare key delivery. See Roadside Assistance Coverage for complete details.
Mechanical Protection
When you purchase an ECP contract, coverage of vehicle components is extended from the standard 48 months/80,000 km to the term selected, including Powertrain as outlined in your Lexus Owner’s Manual Supplement.
Tire Road Hazard Protection
Original equipment tires damaged by road hazards are covered under the Tire Road Hazard Protection warranty. Protection up to 36 months or 50,000 km. Installation and balancing is included.
Lexus Platinum Plan
Your peace of mind is our number one priority with our most comprehensive coverage plan*. The Platinum Plan offers coverage of 17 comprehensive mechanical groups and more.
Coverage Examples Include:
- Engine
- Transmission
- Four wheel drive
- Front/Rear wheel drive
- Seals/Gaskets/Fluid/Filters
Comprehensive Coverage
- New Hybrid components (Hybrid Vehicles Only)
- Safety restraints
- Front / rear suspension
- Steering
- Heating & Air conditioning
- Brakes
- High tech components
- Emission controls
- Electrical system
- Body hardware
* Some exceptions apply. See dealer for further details.
Included Maintenance Benefits Program
To keep your Lexus running smoothly, take advantage of the Included Maintenance Benefits Program*.
Platinum Plan
Includes 3 years/48,000 km Maintenance Service Program**
| Time Or Mileage (Months/KMs*) | Service Type |
|---|---|
1 Month/1,600 km |
Personalization |
6 Month/8,000 km |
Service 1 |
12 Month/16,000 km |
Service 2 |
18 Month/24,000 km |
Service 1 |
24 Month/32,000 km |
Service 3 |
30 Month/40,000 km |
Service 1 |
36 Month/48,000 km |
Service 2 & Replace Brake Fluid |
Platinum Plan: The above benefits are available to Guests for up to 4 years or 80,000km, whichever comes first. See dealer for complete details.
Range of Available Terms*
ECP coverage is also available for Lexus Pre-Owned Vehicles. See your Lexus Dealership for full details.
| Months | OR | Mileage |
|---|---|---|
48 Months |
OR |
100,000 KM |
60 Months |
OR |
100,000 KM |
72 Months |
OR |
120,000 KM
|
84 Months |
OR |
140,000 KM |
96 Months |
OR |
120,000 KM
|
* Protection is provided for up to the chosen number of months or kilometres, whichever comes first.
For full details, Download PDF
Lexus Recall Information
At Lexus, our dedication to exceptional quality extends beyond the purchase of your vehicle. We continuously develop advanced technologies to ensure you experience the highest level of driving enjoyment, safety, and reliability.
From time to time, it may be necessary to repair or replace specific vehicle components to maintain optimal performance and safety standards. If your Lexus requires attention, you will be notified directly by mail with clear instructions on how to schedule the required service—always provided at no cost to you.
