Sales: (647) 797-2446 Service and Parts: (647) 503-0498
1075 LESLIE ST, Toronto, ON
Dealership hours of operation
Mon - Sat 9:00am - 9:00pm
Sun Closed
Dealership hours of operation
Mon - Thu 7:00am - 7:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 4:00pm
Sun Closed
Dealership hours of operation
Mon - Thu 7:00am - 7:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 4:00pm
Sun Closed
Dealership hours of operation
Mon - Sat 9:00am - 9:00pm
Sun Closed
Dealership hours of operation
Mon - Thu 7:00am - 7:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 4:00pm
Sun Closed
Dealership hours of operation
Mon - Thu 7:00am - 7:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 4:00pm
Sun Closed

Warranty & Recall Information

Confidence Comes Standard

At Lexus on the Park, we believe true luxury extends beyond the vehicle itself. That’s why every Lexus comes backed by a service-driven dealer network and a suite of comprehensive protection programs. From your first drive to every journey ahead, we’re here to ensure complete peace of mind.

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New Vehicle Warranty

At Lexus on the Park, we believe every journey should inspire confidence. Your Lexus is backed by a New Vehicle Warranty that protects against defects in materials or workmanship. Service is performed by Lexus Academy Trained Technicians using Lexus Genuine Parts—at any Lexus dealership across North America.

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New Vehicle Coverage Details

COVERAGE DETAILS TERM
Comprehensive Coverage

Repairs on any original Lexus part of the vehicle that is defective in material or in workmanship under normal use.

 48 months/80,000 km, whichever comes first.
Powertrain & Safety Restraints
 72 months/110,000 km, whichever comes first.
Corrosion Perforation

Any body sheet metal found, under normal use, to have developed a perforation (hole through the body panel) from corrosion due to defects in material or workmanship.

 72 months, regardless of distance travelled.
Emission Control Components
 48 months/80,000 km, whichever comes first.
Major Emission Control Components
 96 months/130,000 km
Major Emission Component Performance Warranty
 24 months/40,000 km
Adjustments

Service adjustments found to be out of alignment from factory specification (not usually associated with the replacement of parts)

 Usually 12 months/32,000 km, but see Dealership for details.
Hybrid-related Components

Applies to the battery control module, hybrid vehicle control module, Hybrid High Voltage battery and the inverter/converter.

 96 months/160,000 km
Alternate Transportation

For certain warrantable repairs that require your Lexus vehicle to be out of service for an extended period of time, Lexus will provide alternate transportation.

 See Dealership for details.
Original Equipment Tire Warranty

Warranted by the Tire Manufacturer.

 See Dealership for details.

Parts Warranty

At Lexus on the Park, your confidence on the road matters to us. Every Lexus vehicle is supported by a dedicated, service-focused team committed to delivering exceptional care and peace of mind.

Lexus Parts Warranty provides coverage of 2 years or 40,000 km on new service replacement parts when purchased and installed at Lexus on the Park. You can drive knowing your vehicle is backed by genuine Lexus quality and protection.

Replacement parts purchased and installed through the Lexus Remanufactured Parts Program are covered for 12 months or 20,000 km, whichever comes first.

Parts Inventory

Roadside Assistance at Lexus on the Park

We’ve Got You Covered — Wherever the Road Takes You.

Whether you're just a few kilometres from home or heading out on a cross-country adventure, Lexus Roadside Assistance is there for you.

Every new and Lexus Certified Pre-Owned vehicle purchased from Lexus on the Park includes 24-hour emergency roadside and mechanical breakdown assistance, 365 days a year, throughout Canada and the continental United States.

Coverage Includes:
• 48 months of protection
• Unlimited kilometres
• Emergency roadside and mechanical breakdown assistance

Need Assistance?
• Request Roadside Assistance
• Renew your Roadside Membership
• Submit a Reimbursement Claim
• Or call 1-800-26-LEXUS (1-800-265-3987)

For complete coverage details, please refer to the Roadside Assistance Program section in your Lexus Owner’s Manual Supplement.

For Assistance, call:

1-800-26-LEXUS (1-800-265-3987)

Roadside Assistance Coverage Details

Services Coverage Details
Mechanical Breakdown Towing
To the nearest Lexus Dealer
Battery Boost
Includes cold weather starts
Tire Change
Repairs not included
Winching from ditch
Fuel delivery if you are stranded
Includes 5 litres Fuel. For battery electric vehicles, your vehicle will be towed to the nearest charging station.
Key Lockout Service As required
Spare Key Delivery As required
Personalized Auto Trip Planning Services Customized maps with your route highlighted, accommodation directories, notes and brochures on points of interest, facts and travel tips

 

Program Coverage Terms
New Vehicles
48 months/unlimited kms
Lexus Certified Pre-Owned
24 months
Renewals
Coverage extension available on an annual basis.

For complete coverage details, please refer to the Roadside Assistance Program section in your Lexus Owner’s Manual Supplement.

Lexus Road Hazard Protection

Peace of Mind

Lexus Road Hazard Protection at Lexus on the Park

Be prepared for the unexpected.

Even with careful driving, road hazards like potholes, sharp debris, or broken glass can cause costly damage to your tires and alloy wheels. That’s why Lexus on the Park offers Lexus Road Hazard Protection (LRHP) — designed to help protect you from those unexpected bumps in the road.

LRHP covers the repair or replacement of tires and alloy wheels when purchased and installed at an authorized Lexus dealership in Canada.

Available Terms

Choose the coverage that fits your ownership plans:
• 1 Year
• 2 Years
• 3 Years
• 39 Months
• 4 Years
• 5 Years
• 6 Years
• 7 Years

Eligible Equipment

• Original Equipment and Replacement Tires (Summer, All-Season & Winter)
• Original Equipment and Lexus Accessory Alloy Wheels

We will ensure your repair or replacement is performed to the highest level of service, getting you back on the road quickly and with no hidden costs. Contact us today for more information on how you can purchase LRHP.

Covered Expenses

Lexus Road Hazard Protection (LRHP) helps cover the costs of repairing or replacing tires and alloy wheels damaged by road hazards. Valid hazards include potholes, pavement cracks, nails, screws, bolts, glass, rocks, and other debris on public roadways.

LRHP covers:

Tire repair or replacement

Alloy wheel replacement (if applicable)

Labour and balancing

Valve stems

Towing

Vehicle rental assistance

Food and lodging

Provincial tire levies and taxes

Roadside Assistance

Restrictions:

Tires must have more than 3/32" tread remaining.

If a tire cannot be safely repaired, LRHP covers replacement with an identical tire or a comparable tire if the original is unavailable.

Alloy wheels are replaced with an identical wheel or a comparable option if the original is unavailable.

At Lexus on the Park, we ensure all repairs or replacements are performed to Lexus standards, keeping you safely back on the road with no hidden costs.

Extra Care Protection

 

Extra Care Protection at Lexus on the Park

Your peace of mind is our priority.

To enhance your Lexus ownership experience, Lexus on the Park offers Extra Care Protection (ECP) Service Agreements — extended coverage designed to keep you confident on the road.

ECP Plans provide:

•Trip Interruption Coverage

•Vehicle Rental Assistance

•Travel Planning Assistance

•Roadside Assistance

•Mechanical Protection

•Optional coverage for up to three years of regularly scheduled maintenance

With fully transferable contracts, ECP can also help enhance your Lexus’s resale value. Transferring coverage is simple: just sign over the contract and notify Lexus.

Drive with confidence knowing that Lexus on the Park has you covered.

Benefits of Extra Care Protection (ECP) Coverage

Trip Interruption Coverage
If a covered component fails while traveling more than 80 km from home, ECP assists with hotel, meals, and alternate transportation — up to $100/day per occurrence.

Vehicle Rental Assistance
ECP provides alternate transportation for up to 5 days, plus an additional 5 days if parts are on backorder, ensuring you stay on the move.

Travel Planning Assistance
Enjoy a personalized travel planner with maps, alternate routes, trip logs, Lexus Dealer locations, attractions, accommodations, and entertainment options.

Roadside Assistance
ECP extends your emergency roadside and mechanical breakdown coverage for the full contract term with unlimited kilometers. Services include towing, battery boost, tire change, winching, fuel delivery, key lockout, and spare key delivery.

Mechanical Protection
Coverage for vehicle components is extended beyond the standard 48 months/80,000 km to your selected ECP term, including powertrain protection as outlined in your Lexus Owner’s Manual Supplement.

Drive confidently knowing Lexus on the Park has you covered, wherever the road takes you.

Lexus Platinum Plan

Your peace of mind is our number one priority with our most comprehensive coverage plan*. The Platinum Plan offers coverage of 17 comprehensive mechanical groups and more.

Coverage Examples Include:

 

  • Engine
  • Transmission
  • Four wheel drive
  • Front/Rear wheel drive
  • Seals/Gaskets/Fluid/Filters

 

Comprehensive Coverage

 

  • New Hybrid components (Hybrid Vehicles Only)
  • Safety restraints
  • Front / rear suspension
  • Steering
  • Heating & Air conditioning
  • Brakes
  • High tech components
  • Emission controls
  • Electrical system
  • Body hardware

 

* Some exceptions apply. See dealer for further details.

 

Included Maintenance Benefits Program

 

To keep your Lexus running smoothly, take advantage of the Included Maintenance Benefits Program*.

 

Platinum Plan

 

Includes 3 years/48,000 km Maintenance Service Program**

 

Time Or Mileage (Months/KMs*) Service Type
1 Month/1,600 km
Personalization
6 Month/8,000 km
Service 1
12 Month/16,000 km
Service 2
18 Month/24,000 km
Service 1
24 Month/32,000 km
Service 3
30 Month/40,000 km
Service 1
36 Month/48,000 km
Service 2 & Replace Brake Fluid

 

Platinum Plan: The above benefits are available to Guests for up to 4 years or 80,000km, whichever comes first. See dealer for complete details.

 

Range of Available Terms*

 

ECP coverage is also available for Lexus Pre-Owned Vehicles. See your Lexus Dealership for full details.

 

Months OR Mileage
48 Months
OR
100,000 KM
60 Months
OR
100,000 KM
72 Months
OR
120,000 KM
160,000 KM
180,000 KM
84 Months
OR
140,000 KM
96 Months
OR
120,000 KM
160,000 KM
200,000 KM

 

* Protection is provided for up to the chosen number of months or kilometres, whichever comes first.

 

For full details, Download PDF

Lexus Recall Information

At Lexus, our dedication to exceptional quality extends beyond the purchase of your vehicle. We continuously develop advanced technologies to ensure you experience the highest level of driving enjoyment, safety, and reliability.

From time to time, it may be necessary to repair or replace specific vehicle components to maintain optimal performance and safety standards. If your Lexus requires attention, you will be notified directly by mail with clear instructions on how to schedule the required service—always provided at no cost to you.