Once again, our experience at Lexus On The Park was outstanding. From the moment we walked in, we felt like home. The receptionist was friendly and responded immediately to our needs. Nick Bales took all the time that I needed to learn about the vehicle I was interested in and I felt very comfortable with my decision. He made sure that I got to see exactly what I needed to make an informed decision and was very helpful on my test drive of my now brand new RX 450h … even though I researched that vehicle and others before I made the appointment with NIck he explains things so well that I enjoyed learning more about the vehicle. He was very helpful throughout the process of dealing with my trade-in vehicle and provided very timely updates to keep me informed. Andrew in Financing made the signing process painless and quick while explaining all my various options. I never felt pushed. Christine took the time to patiently explain the features that I wanted explained once I picked up my vehicle. All in all a superior and pleasant experience from beginning to end. No wonder it is the third Lexus our family has purchased this year. We are all extremely happy!
4 weeks ago
I just recently purchased a vehicle from this location and it was a positive experience from start to finish. Connor & Sherriann went out of their way professionally and personally to satisfy my requests and get the the job done. They were also very transparent throughout the entire process and were available to me whenever I had any inquiries. I highly recommend Lexus On The Park and I wouldn't go anywhere else from now on to purchase another vehicle. Also, the amenities at this dealership is amazing, clean & spacious. Thank you to all the staff that made my experience a very positive one! Cheers!!
a month ago
Alex, our salesman, was excellent! He was super patient and helpful with all of our requests. His willingness to go above and beyond and professionalism made our experience at Lexus remarkable. We went to a few other car dealerships but Alex by far gave us the best customer experience. Christine also gave such a great explanation and rundown on the car on the day of the pick up. She gave us such a positive and bright energy and we loved it! Overall, we had a great experience and would definitely recommend the visit!
2 months ago
Recently had the pleasure of meeting Alex Thomas at Lexus on the Park. I cannot say enough about this young man. He is very knowledgeable and a absolute delight to deal with. Very efficient in responding to all inquiries and went above and beyond to assist me. 5+ star customer service and will definitely be reaching out to him in the future. Thanks again, Alex!
4 months ago
Working with Thomas Hardwood is an absolute pleasure! This was my second time getting a car with Tom. His patience, honesty and professionalism are some of the main reasons I have stayed with Lexus. He always went above and beyond to ensure I got what I wanted and that the whole process went on smoothly. He stays in-touch to answer your questions but never makes you feel pressured to make a decision. I would highly recommend working with him to purchase or lease your next vehicle!
6 months ago
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